Terms & Conditions
These Conditions (defined below) apply to the use of the Website (defined below). Registering as a User of this Website and/or making a Purchase (defined below), will be governed by these Conditions and we expect you to read through them carefully. If you do not agree to these Conditions, you may not use or access this Website or make a Purchase.
1.Definitions
1.1 In these Terms and Conditions, the following words shall have the meanings set opposite:-
"Business Information" |
means the information provided by you, where you are a company, body corporate, partnership or sole trader, on registering with the Website or making a Purchase from the Website; |
"Conditions" |
means these terms and conditions; |
"Goods" |
means the goods advertised for sale on the Website; |
"Intellectual Property" |
means any patents, copyright, registered designs, unregistered designs, trade marks (whether registered or unregistered), technical information, confidential information, know-how, inventions, database rights, all software and source codes and any other industrial or intellectual property rights whether existing in the United Kingdom and/or elsewhere and any and all applications for any of the foregoing and any and all rights to apply for any of the foregoing; |
"Order" |
means a request to purchase Goods submitted through the Website; |
"Personal Information" |
means the information provided by you where you are an individual, on registering with the Website or making a Purchase from the Website; |
“Purchase” |
means the purchase of Goods advertised on the Website, made by you submitting an Order as detailed in paragraph 4 and making payment for such Goods as detailed in paragraph 5; |
"Users" |
means a registered user of the Website; |
"We” or “Us" |
means Taylors Regional Foods Limited, a company registered under the Companies Acts (registered company number SC0333948) and having its registered office address at Moncur, Inchture, Perth, PH14 9QF; |
"Website" |
means the Website located at [www.taylorsregionalfoods.co.uk] and any subsequent URL which may replace it. |
2. Access
You are provided with access to this Website in accordance with these Conditions and any Purchases made by you must be made in accordance with these Conditions.
3. Registration
3.1 To make a Purchase you are obliged to register with this Website and provide certain Personal Information or Business Information, where applicable, to Us. Failure to register with the Website means you will be unable to make a Purchase on the Website.
3.2 You shall ensure that any Personal Information or Business Information which you are required to provide when you register with this Website is true, accurate, current and complete in all respects.
3.3 You will notify Us immediately of any changes to any Personal Information or Business Information supplied to Us.
3.4 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use when using this Website.
3.5 Once registration with the Website is complete, you will be given a password which you require to keep confidential. The password should be used by you to access the Website and make Purchases. You should not allow any third party to become aware of your password and/or allow unauthorised access to your account. You are obliged to inform Us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner.
3.6 We reserve the right, at our reasonable discretion, to refuse access to the Website and/or terminate registration of any User for any reason.
3.7 Any and all Personal Information you provide will be held in strict accordance with our Privacy Policy.
4. Purchasing Goods from the Website
4.1 Goods are purchased from the Website by the User submitting an Order on the Website. This process involves the following steps:-
4.1.1 You can view Goods available for purchase by clicking on the “product icons” button on the Website. Please note that you will require to use your log-in details to make an Order and any Purchases.
4.1.2 You can select Goods by adding these to your "shopping basket" by clicking the “add to basket” button.
4.1.3 Once you have finished shopping, click on the “checkout” button. You will be redirected to the Secpay Secure Payment Gateway (“Secpay”), where payment for the Goods will be taken.
4.1.4 At this stage you will leave our Website and be directed to the Secpay secure payment page where you will be required to input payment details to complete the Order.
4.2 Once We have received your Order and payment for the Goods we will then send you a confirmation email, confirming your Order and the delivery details. Only at this stage will your Purchase be complete and the contract between Us and you is formed.
4.3 The Goods which have been ordered will be delivered in accordance with paragraph 5.
4.4 You must be aged 18 or over to place an Order or make a Purchase.
5 Payment and Delivery
5.1 Individual Customers
5.1.1 To make payment you will leave the Website and be redirected to the Secpay. Payment can be made by credit or debit card. All card transactions are processed through Secpay. Secpay accepts most major credit and debit cards, including Visa, Visa Delta, Visa Electron, MasterCard, American Express, Switch, Solo, Maestro, UKASH and JCB. Please note that your card details are never stored on our servers.
5.1.2 All credit/debit card purchases are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not for any reason authorise payment to Us, We will not accept your Purchase.
5.1.3 All prices are inclusive of VAT where applicable at the current rates and are correct at the time of entering the information on to the Website.
5.1.4 Goods will be dispatched on the receipt of payment by Us. Delivery will be as detailed in the confirmation email referred to in paragraph 4.2 above.
5.1.5 Orders for home delivered Goods can be placed at any time. Please allow 7 days for delivery.
5.2 Business Customers
5.2.1 Business Customers will be invoiced when the Goods are dispatched. All business accounts must be settled 30 days from the date of invoice. In the event of an account going into arrears or reaching its agreed credit limit we reserve the right to put the account on hold until payment on the account has been settled.
5.2.2 Orders for delivery to businesses must be placed by 2 p.m. and at least one full day prior to the delivery day for your area.
5.2.3 All Business users will sign for their Goods in the presence of the delivery driver. Business users will be given an opportunity to examine Goods on delivery. Any claims for damaged Goods must be noted on the delivery note and counter signed by the delivery driver. All shortages must be noted within 24 hours of receipt. For deliveries made on Saturday or Sunday, all shortages must be notified by 12 noon on the following Monday.
5.3 For all customers, Orders over the value of £50 will be delivered free of charge. A surcharge of £5 for delivery will be added to Orders less than £50.
6. Cancellations and Refunds
6.1 ANY AND ALL ORDERS FOR FOOD ITEMS ARE NON-CANCELLABLE UNDER ANY CIRCUMSTANCES. Orders for non-perishable, non-food Goods can be cancelled up to 7 working days after the day on which you receive such Goods. Users wishing to cancel an Order can do so by contacting the hub sale representatives, at the address and telephone numbers below, or by contacting Our head office on 01828 687021.
Taylors Regional Foods |
Taylors Regional Foods |
Tel: 01392 362050 |
Tel: 0685 8143561 |
Fax: 01392 362051 |
Fax: 01685 812170 |
Following notification of a cancellation for non-perishable, non-food Goods within this timescale, a refund will be given to you within 7-10 working days of such notification. Cancellations made after this time will be invalid and no refunds will be given to you.
6.2 Non-delivered Orders can be replaced or refunded upon written proof of non-delivery from the courier. Replacement Orders or refunds can be obtained by contacting us. If a replacement order is requested, this will be delivered to you on the next available delivery date. Alternatively, if no replacement order is requested, we will refund you within 7 working days of you contacting us to advise of non-delivery.
6.3 Non-perishable, non-food Goods which are unsatisfactory should be returned to us in the original packaging within 14 days, commencing the day after the date of delivery, by arrangement with Us for the goods to be collected by Our transport. Alternatively, non-food Goods can be returned by courier, at your own expense. Where courier is used, proof of sending must be retained by you.
7. The Website
7.1 We reserve the right to modify or withdraw temporarily or permanently this Website or any part thereof with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website and or change these Conditions from time to time. It is your responsibility to check regularly to determine whether these Conditions have been changed each time you make a Purchase.
8. Customer Service
In the event of a query or complaint about the Website, our Goods or our service, please email [information@taylorsregionalfoods.co.uk or telephone 01828 687021].
9. Intellectual Property and Right to Use the Website
9.1 You acknowledge and agree that all Intellectual Property Rights in all material or content supplied as part of the Website shall remain at all times vested in Taylors Regional Foods Limited. You are permitted to use this Website and the material contained therein only as expressly authorised by Taypack Potatoes Limited.
9.2 You acknowledge and agree that the material and content contained within the Website is made available for you as a user of the Website for the purpose of browsing or making a Purchase. You may (if necessary to make a Purchase) download such material and content for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to assist or facilitate any third party to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content of the Website. You further agree that you shall not, and shall not assist or facilitate any third party to, systematically extract and/or re-utilise parts of the contents of the Website and in particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of this Website. You may not create and/or publish your own database that features substantial parts of this Website.
10. Compliance with Laws
This Website may be used by you only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through this Website.
11. Limitation of Liability
11.1 The information presented on the Website is believed to be accurate but should not be relied upon by the User for any particular purpose. We shall not be liable for the content or any omissions from the Website, including any inaccuracies, errors or misstatements in the data available.
11.2 Subject to Condition 11.3 below; our entire and aggregate liability to you arising under these Conditions or otherwise, including under the laws of negligence shall be limited to the sum of Five Hundred Pounds Sterling (£500).
11.3 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our representatives, agents or employees or as a result of death or personal injury caused by a defect in our Goods.
12. Severance
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
13. Waiver
No failures to exercise and no delay in exercising on our part of any right or privilege under these Conditions shall operate as a waiver thereof. A waiver by Us of any breach of the Conditions shall not prevent the subsequent enforcement of that provision and shall not be deemed to be a waiver of any subsequent breach of that or any other provision.
14. Entire Agreement
These Conditions govern our relationship with you and represent the entire understanding of the subject matter. We confirm that in agreeing to accept these Conditions you have not relied on any prior representation or communications.
15. Governing Law
These Conditions shall be governed by and construed in accordance with Scots law and the parties hereby submit to the exclusive jurisdiction of the Scottish courts.
16. Statutory Rights
These Conditions do not affect your rights under law and for more information on what these rights are we suggest that you contact your local Citizens' Advice Bureau.
I understand and accept these Terms and Conditions.